Between the ticket queue and the compliance register: agents build each case file, a named owner decides, and the customer follows one guided thread.
Design, run, measure, and improve in the same system
Describe your complaint path and deadlines, or hand Moxo the procedure. The AI builder turns it into a working flow.
Agents acknowledge on time, build the case file from your records, and draft the response, grounded in your policy.
Remedies, goodwill, and regulatory calls route to named owners with the file built. Deadlines watched by agents.
Complainants add details and see progress through a secure magic link. Acknowledged, updated, and answered on time.
Each case leaves a trace: what was claimed, what was found, who decided, and when. Ready for any regulator.
Ask what is due this week and what drives complaints. Answers come from live flows, in plain language.
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Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.
