An escalated customer is a relationship to save. Agents compile history, impact, and a draft plan. Execs make the calls, and the customer sees it happen.
Design, run, measure, and improve in the same system
Describe your escalation path from trigger to save, or hand Moxo the playbook. The AI builder turns it into a working flow.
Agents compile account history, quantify impact, and draft the remediation plan, grounded in your commitments.
Concessions, commitments, and the save call route to named executives with the full picture. Speed without guessing.
Through a secure magic link, the customer watches the plan execute: owners, dates, and progress. Trust rebuilt in the open.
Each escalation leaves a trace: what went wrong, what was promised, who delivered, and when. Renewals remember.
Ask which accounts are escalated and how saves are trending. Answers come from live flows.
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Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.
