G2 Leader | 200+ reviews 4.5 stars

Run claims processing with humans and AI agents

Your core system holds the claim. Moxo runs the work around it: FNOL intake, document chasing, and reviews, with adjusters on every coverage decision.

A claims intake flow in Moxo: AI agents chasing documents and preparing the file, the adjuster deciding, the claimant joining by magic link

Agentic claims handling, with human control

Design, run, measure, and improve in the same system

Observability into every run

Every claim is live state: documents in, reserves set, payments released. Supervisor agents flag the files drifting toward leakage or complaints.

A live runs console for insurance claims with one claim flagged by a supervisor agent

Extensible into your stack

Agents read and write your claims core through REST steps, webhooks, and MCP. Authority limits and reserve rules hold centrally per line.

An agent card showing what the document validation agent knows and the rules it enforces

Adjusters where judgment lives

Coverage calls, reserves, and settlements route to named adjusters with the file assembled. Clean claims move on their own.

A claims flow handing off a prepared file from the validation agent to adjuster review

Claimants act without logins

Claimants upload photos, statements, and invoices through secure magic links, with an AI concierge answering their questions.

A branded page where a claimant uploads photos and documents for their claim

Every claim on the record

Each claim leaves a trace: what arrived, what was flagged, who decided, and when. Ready for any complaint or audit.

A decision trace showing a flagged claim routed to an adjuster and settled

Measure what actually matters

Ask which claims are stalled and where documents are missing. Answers come from live flows, in plain language.

A reports chat answering which claims are waiting on documents

Leading ops teams run on Moxo

Security without compromise

Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.