G2 Leader | 200+ reviews 4.5 stars

Run merchant onboarding with humans and AI agents

Scoring engines cannot chase paperwork. Agents assemble each merchant file, verify documents, and prep the risk summary. Underwriters keep every call.

A merchant onboarding flow in Moxo: the merchant completing KYB by magic link, AI agents preparing the risk file, the underwriter deciding

Agentic onboarding, with underwriter control

Design, run, measure, and improve in the same system

Observability into every run

Every merchant is live state: KYB done, underwriting holds visible, activation tracked. Supervisor agents surface outliers with the data attached.

A live runs console for merchant onboarding with one merchant flagged by a supervisor agent

Extensible into your stack

Agents drive your processor, risk, and CRM systems through REST steps, webhooks, and MCP. Underwriting rules and limits hold centrally.

An agent card showing what the KYB collection agent knows and the rules it enforces

Underwriters where judgment lives

Approve, decline, and condition calls route to named underwriters with the file assembled. Nothing auto-approved.

A merchant flow handing off an assembled risk file to underwriter decision

Merchants act without logins

Merchants upload statements, complete ownership details, and sign agreements through secure magic links. Chased until done.

A branded page where a merchant completes their application file

Every application on the record

Each file leaves a trace: what was collected, what was verified, who decided, and when. Consistent across the program.

A decision trace showing a merchant file verified and decided

Measure what actually matters

Ask what is stuck in underwriting and how long activation takes. Answers come from live flows.

A reports chat answering how long merchant activation takes

Leading ops teams run on Moxo

Security without compromise

Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.