Your OMS auto-clears the easy ones. The expensive rest are multi-party conversations. Moxo makes each one a flow: agents draft the fix, your team approves.
Design, run, measure, and improve in the same system
Every exception is live state: claims filed, decisions pending, reships tracked. Supervisor agents apply policy when the clock runs out.
Agents work your OMS, WMS, and carrier systems through REST steps, webhooks, and MCP. Resolution policies and credit limits hold centrally.
Credits, reships, and goodwill route to named owners with the case assembled. Routine fixes run on their own.
Customers see the issue, the fix, and the new date through a secure magic link, before they have to ask.
Carriers and warehouses confirm scans, claims, and pickups in the same flow, chased by agents until resolved.
Ask what is breaking and where exceptions cluster. Answers come from live flows, in plain language.
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Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.
