Leading European banking group powers a digital branch for their corporate and private clients

Moxo powers the RaiConnect app by RBI, enabling convenient client engagement over digital channels. RBI is Austria’s second-largest bank and one of the primary banking groups in Central and Eastern Europe.

For over 130 years, the Raiffeisen Bank brand has stood for values of trust and equity, with a particular focus on security and stability. The Raiffeisen trademark is the gable cross, symbolizing a protected house. Today, it is one of Austria’s best-known brands and a leader among Central & Eastern European financial service providers.

With RaiConnect, the bank provides a OneStop experience for their private wealth and corporate banking clients. The platform facilitates a continuous connection to relationship managers — enabling secure, seamless business processes. The RaiConnect App delivers to the highest security and compliance standards and is being used to execute complex transactions, streamline loan workflows, and provide advisory services.

"RaiConnect brings to our premium and corporate clients a new possibility to get remote, ongoing support and the high-touch service that they are used to getting when visiting our bank locations. They can do this conveniently and directly via their smartphones.
Zsofia Jokai, RaiConnect Product Owner, Raiffeisen Bank International

RaiConnect has enabled Raiffeisen Bank to place a branch in every customer’s pocket. Clients can engage with relationship managers remotely without sacrificing security for convenience. Distributed internal teams are managed through one platform to deliver the timely and quality responsiveness customers expect from Raiffeisen Bank. This platform has been seamlessly deployed for a private, persistent experience.

Zsofia Jokai from RBI says, ”By utilizing the various collaboration tools available through RaiConnect, our Relationship Managers have the ability to communicate transactions and provide advisory services conveniently and securely. We have always been committed to evolving the banking experience to exceed our clients' expectations and RaiConnect is another step in doing this."

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