Moxo for Technology

AI handles the operations
Your team owns the decisions

Side view of a woman with red hair wearing a pink blouse, looking at her smartphone with AI review notifications about tax document review and approval.

How tech teams and Moxo AI work together

Every process involves work only your team can do — escalations, renewal decisions, calls that balance speed, risk, and customer outcomes. But surrounding that is hours of coordination: tracking handoffs, aligning CS, sales, and support, following up across departments and systems.

Moxo separates the two. AI handles preparation, validation, and follow-up. Your team stays focused on the work that requires judgment.

From scattered to structured, in minutes

Every tech company has processes that live in email threads and spreadsheets. Customer onboarding, renewal coordination, escalation handling, handoffs between sales, CS, and support.

Build a process in Moxo, and it becomes a structured workflow your entire team can run, connected to the systems you already use.

Anyone involved—CS, sales, support, customers, partners—can take action without extra logins.

Frequently asked questions

What kind of outcomes do tech ops teams see?

Faster resolution times, fewer handoffs falling through the cracks, less time chasing updates across teams. Onboarding moves on schedule. Renewals don't stall. And your team has clear visibility into what's on track, what's stuck, and what needs attention—without digging through Slack or spreadsheets.

How does Moxo work with our existing tools?

Moxo connects to what you already use—CRM, support platforms, CS tools, communication systems. Workflows trigger actions across systems, sync data automatically, and surface information at the right step. You're not replacing your stack; you're connecting it into processes that actually flow.

How can Moxo help our team handle more volume without adding headcount?

Most of what slows ops teams down isn't the decisions—it's the coordination around them. Tracking handoffs, aligning teams, following up on escalations. Moxo AI handles that automatically—preparing actions, nudging participants, keeping processes moving. Your team stays focused on the work that actually requires judgment.

How do customers and partners participate?

Customers, partners, vendors—anyone involved can act without creating an account. They get a secure link, see exactly what's needed, and respond in context. Every response, approval, and update is captured in the workflow automatically.