Processes

Cash disbursement approval

Who this is for
Chief financial officer Finance director Accounts payable manager Treasury manager Finance operations lead Payment processor Department budget owners
Cash disbursement approval is a controlled financial process that determines whether payment requests should be authorized based on approval thresholds, supporting documentation, and organizational policies. In Moxo, this process is orchestrated across finance teams, approvers, and external systems to ensure proper authorization while reducing payment delays and maintaining audit trails.
Cash disbursement approval
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When this process is used

Cash disbursement approval is triggered when payment requests exceed predefined thresholds, require multi-level authorization, or involve high-risk vendors or unusual payment terms. Organizations implement this process when they need to maintain financial controls across departments, ensure compliance with spending policies, and prevent unauthorized payments. The process becomes essential when multiple approvers must coordinate across different authorization levels, when supporting documentation must be validated before payment, and when payment timing affects cash flow management. This workflow is particularly critical for organizations with complex approval hierarchies, regulatory requirements, or significant payment volumes that require systematic oversight.

Roles involved

The process typically involves accounts payable staff who initiate and prepare payment requests, department managers who provide initial approval within their budget authority, and senior finance leaders who authorize payments above threshold limits. External stakeholders may include vendors awaiting payment confirmation and banking partners who execute the actual disbursements once approvals are complete.

Outcomes to expect

Faster payment cycles as requests move through approval levels without manual routing delays. Reduced payment errors from incomplete documentation caught before approval review begins. Consistent enforcement of spending policies across all departments and payment types. Improved cash flow visibility with real-time tracking of pending approvals and scheduled disbursements. Stronger financial controls through systematic validation of payment authorization and supporting documentation. Reduced vendor inquiries about payment status through transparent approval tracking.

A workflow diagram showing a procurement approval process with multiple steps including policy acknowledgment, AI prompt evaluation, standard vs extended approval paths, form submissions, and department head approvals before completion.
Example flow in Moxo's process designer

Step by step process

Your version of this process may vary based on roles, systems, data, and approval paths. Moxo's flow builder can be configured with AI agents, conditional branching, dynamic data references, and sophisticated logic to match how your organization runs this workflow. The steps below illustrate one example.

Payment request initiation

The process begins when a payment request is submitted through accounts payable systems or directly into the approval workflow. The request includes vendor information, payment amount, supporting documentation such as invoices or contracts, and budget coding details. AI agents immediately validate the completeness of submitted information and flag any missing documentation or data inconsistencies that could delay approval.

Threshold determination and routing

The system evaluates the payment amount against predefined approval thresholds and organizational policies to determine the required approval path. Requests below certain limits may route directly to department managers, while larger amounts trigger multi-level approval sequences involving senior finance leadership. If the payment involves new vendors, unusual terms, or high-risk categories, additional compliance review may be automatically initiated in parallel with standard approval flows.

Primary approval review

The designated approver receives the payment request with all supporting documentation and context needed for decision-making. AI agents prepare approval summaries that highlight key payment details, budget impact, and any flagged exceptions or policy considerations. The approver can approve, reject, or request additional information, with conditional logic routing the request accordingly based on the decision outcome.

Escalation and secondary approval

If the payment amount exceeds the primary approver's authority or if exceptions are identified, the request automatically escalates to higher approval levels. Secondary approvers receive enhanced context including the primary approval decision, any noted concerns, and complete audit trail of the approval process. AI agents assist by preparing executive summaries and flagging any patterns or risks associated with similar payment requests.

Final authorization and payment preparation

Once all required approvals are obtained, the payment moves to final authorization where treasury or senior finance leadership provides the ultimate sign-off for disbursement. The system validates that all approval requirements have been met and prepares the payment for processing through banking systems or payment platforms. Any final compliance checks or cash flow considerations are addressed at this stage before payment execution.

Payment execution and confirmation

Authorized payments are transmitted to banking systems or payment processors for execution, with real-time status updates provided to all stakeholders. Upon successful payment processing, confirmation notifications are sent to relevant parties including the original requestor, approvers, and vendor management teams. The complete approval record and payment details are archived for audit and reporting purposes.

Inputs + systems

This process commonly relies on inputs such as vendor master data, invoice documentation, purchase orders, and budget allocation information from connected systems. It may be triggered by events like invoice receipt, payment request submission, or scheduled payment runs. Integration with ERP systems like NetSuite or SAP, banking platforms, and vendor management systems ensures seamless data flow and payment execution.

Key decision points

Key decision points include determining whether payment amounts exceed approval thresholds requiring escalation, whether supporting documentation meets policy requirements for authorization, and whether payment timing aligns with cash flow management objectives. If exceptions arise such as duplicate payments or policy violations, manual review and additional approval may be required before proceeding with disbursement.

Common failure points

Incomplete documentation causing approval delays when invoices or supporting materials are missing critical information. Approval bottlenecks when key approvers are unavailable and no delegation protocols exist. Threshold confusion leading to payments being routed to incorrect approval levels or bypassing required authorization. Poor vendor communication resulting in payment status inquiries that consume finance team resources. Manual tracking overhead as staff spend time chasing approvals and updating payment status across disconnected systems.

How Moxo supports this workflow

AI agents validate payment requests immediately upon submission, flagging missing documentation or data inconsistencies before approvers engage.

Dynamic approval routing automatically directs payments to appropriate authorization levels based on amount thresholds, vendor risk, and organizational policies.

Parallel processing enables compliance reviews and budget validations to occur simultaneously with primary approval workflows, reducing overall cycle time.

Real-time visibility provides all stakeholders with current approval status and estimated payment timing without manual status requests.

Integration with ERP and banking systems extends existing financial processes while maintaining data consistency across payment platforms.

Escalation triggers surface stalled approvals before they impact vendor relationships or cash flow management objectives.

A software interface screenshot showing an AI-powered review workflow with an exception approval process, featuring document attachments and progress tracking.
Moxo's action taking experience