THE HUMAN-AI OS Agentic BPM for the enterprise

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Orchestrate people, AI agents, and systems, with built-in governance and human oversight. Moxo is trusted by organizations across the Fortune 500.

Turn your hardest process into an intelligent operation

Bring automation, human judgment, and agentic reasoning into a governed environment, with complete visibility into how work gets done and the insights to drive business outcomes

Business processes don’t run in a straight line

Deterministic layer

Define logic, rules, branching paths, and parallel steps that coordinate the process.

Moxo Flow assistant building a client onboarding process from a plain-language description

AI layer

Give every agent a defined role. They work within your process, grounded in your context.

A client onboarding flow in Moxo where a validation agent flags an order for human review before billing approval

Human layer

Keep judgment where it matters, with human-in-the-loop approvals at any step.

A Moxo portal showing a person's onboarding tasks, with an AI concierge available to answer questions

Systems layer

Build around existing systems. Connect your apps and core systems to your processes.

Moxo integrations panel connecting Salesforce, Oracle ERP, and Stripe to a process

AI agents that own real work

Built into your processes

Add agents to any step of a process: a compliance reviewer, an analysis agent, whatever the work requires. Each one is trained on your organizational knowledge and works within your guardrails.

Supervisor agents

Put supervisors on the steps that matter most. A second layer of intelligence watches the work live, flags what’s off, and escalates to a human before it reaches a client.

Agents that improve on the job

Every run makes your agents sharper, without anyone writing test cases. They learn your recurring exceptions and stalls, and the more you run, the better they get.

Graded on business outcomes

Every agent is scored on what happened after it finished: the document signed unchanged, the approval that held, the review nobody reopened. Process owners see which agents are delivering and where to step in.

Bring your own agents

Already built agents on another platform? Bring them in. They run inside the same process, under the same supervision, with the same audit trail as every other step.

Control model and cost

Choose the right model for each job and set a credit limit per run, so every agent earns its cost.

LEADING OPS TEAMS Run their work on Moxo

Everything a process needs to run in production

Process builder

Describe a process to the AI Copilot or build it step by step on the canvas. Change a process without disrupting work already in flight.

Business rules

Set the conditions, branches, and loops that decide where work goes next.

Human actions

Assign approvals, forms, eSignatures, file requests, and decisions to the right person.

AI agents

Give agents defined jobs to prepare, review, and advise inside the process.

Portals

Everyone with a step in the process gets one clear place to take action.

Integrations

Connect your systems through integrations, REST APIs, webhooks, and MCP.

Audit log

Keep a record of actions, approvals, and agent work across the process.

Reporting

Ask what's late and why, and see how each process performs.

Real business outcomes, from day one to full scale

01Start with the outcome

Choose the priority process and define success in cycle time, capacity, or cost per case.

02Build with engineers alongside your team

Map the real work and configure workflows, agents, and integrations around your systems, people, and policies.

03Measure the impact on live work

Track process performance against your goals and refine the work as results emerge.

04Leave your team ready to run it

Equip your team to own and extend the solution, with Moxo’s engineers available as you expand.

Moxo security

Security without compromise

Moxo is built for the trust requirements of serious operations. It includes every control enterprise teams expect: SOC 2 Type II, GDPR, SAML SSO, audit trail, data encryption, role-based access, and more.

Questions about business process management

What is agentic BPM?

Agentic BPM is process orchestration across people, AI agents, and systems. It adds AI agents that carry out assigned work inside a governed process. Workflow logic still coordinates the steps, and people keep responsibility for review and approval. In Moxo, agents are trained on your organizational knowledge, work within your guardrails, and improve with every run.

What is the best BPM platform for managing humans and AI agents together?

Moxo is business process management software (BPMS) that orchestrates people, AI agents, and systems, with built-in governance and human oversight. Agents handle document and analysis work, people own the decisions, and supervisor agents, permissions, and an audit trail keep every step accountable. That blend suits operations teams running complex, high-stakes processes.

What are modern alternatives to traditional BPM platforms?

Modern BPM platforms use AI to build processes and put agents inside the work. With Moxo, teams describe a process or upload an SOP and Moxo builds it, business teams change it with no code, and developers connect it through REST APIs, webhooks, the Web SDK, and MCP.

How do you modernize a legacy BPM platform?

Start with one process that is hard to change on your current platform and build it in Moxo, by describing it or uploading the SOP. Add AI agents where work piles up, keep people on the approvals, and connect your existing systems through integrations and APIs. Then expand process by process.

How do AI agents and people work together in a business process?

Moxo is built for human-in-the-loop work. Agents prepare and act, and people review, approve, or take over at the points you choose. Humans and AI agents work in one process, and every step has a clear owner. Supervisor agents check the steps that matter most and escalate to a person when something is off.

How does Moxo keep AI agents accountable and governed?

In Moxo, every agent has a defined role, set permissions, and a person who owns its work. Approvals stay with the people accountable for them, and supervisor agents check the steps that matter most. The audit trail records what the agent saw, what it recommended, and what the person decided.

How do you add AI agents to existing business processes?

Start with a step where work piles up, such as document review. With Moxo, you add an agent to that step, keep a person on the approval, and connect your existing systems through integrations and APIs. Your systems of record stay in place while the agent takes on more of the work.

Can BPM include people outside your company?

Yes. Some processes need to reach outside the company, to customers, vendors, or partners. Moxo runs them as one process: each person sees only their assigned steps, and their actions sit in the same audit trail as your team’s and your agents’.

How long does it take to implement BPM with Moxo?

It depends on the process, so start with one critical workflow and define success in cycle time, capacity, or cost per case. Moxo’s forward-deployed engineers work with your operations, IT, and compliance teams to map the work, configure workflows and agents, and prepare your team to run and expand it.

What should you look for in BPM software?

Look for support for complex logic, human approvals, AI agents with clear governance, integrations with your systems of record, an audit trail, and reporting on process performance. Enterprise teams should also check security, access controls, and deployment options. Moxo covers each of these on one platform.