
At a glance
Approval workflows directly impact cost efficiency, cycle time, and compliance. CFOs and COOs evaluating business process investments need clear ROI models, not abstract promises. This article explains where savings come from, includes a calculator framework, shares case-style examples by function, outlines implementation milestones, and shows how Moxo’s reporting makes ROI measurable.
Where savings come from
Reduced cycle times and faster client response
Approval delays slow down revenue cycles and damage customer experience. According to Cacheflow’s SaaS Proposal Study (2023), win rates fall from 73% to 44% when approvals stretch beyond 10 days (Cacheflow, 2023). Faster approvals mean faster deal closure and faster revenue recognition.
Approval workflow automation introduces:
- Parallel routing (multiple approvers work simultaneously).
- Reminders and escalation when deadlines slip.
- Version control to ensure the right file is always approved.
The outcome: shorter turnaround and higher conversion.
Fewer errors and rework
Human error is one of the largest hidden costs in approvals. Gartner found that 55% of compliance process failures link back to human error (Gartner, 2023). Every missed sign-off or approval on the wrong version creates expensive rework.
Approval workflows reduce errors with mandatory checkpoints, digital audit trails, and single-source-of-truth documents. The cost of error prevention is far lower than the cost of remediation.
FTE capacity unlocked
Approvals involve a significant coordination effort. McKinsey reports employees spend 28% of their time managing email and follow-ups (McKinsey, 2022). Automating approvals with standardized workflows reduces manual tracking and frees staff capacity for higher-value activities.
Calculating the ROI of approval workflows (+ free ROI calculator)
A simple ROI model clarifies the business case. Below is a structured example CFOs can adapt.
ROI of Approval Workflows – Sample Calculator
This calculation doesn’t just measure time saved; it quantifies how much staffing capacity is freed up. For a mid-sized enterprise, 9 FTEs of unlocked capacity equals over $500K annually in redeployable value.
Moxo provides an ROI calculator where leaders can input their own approval volumes, tiers, and hourly costs. Check out the ROI calculator here.
Case snapshots by function
Finance approvals (invoice/vendor)
A logistics firm used Moxo to manage vendor invoice approvals. Previously, invoices lingered 10–14 days in email inboxes. With Moxo workflows, approvals are completed in 3–5 days, reducing late-payment penalties and unlocking early-payment discounts. Finance gained measurable working-capital benefits.
Legal approvals (contracts)
A global consulting firm struggled with contract approval cycles stretching across six redline iterations. Using Moxo’s contract workflow with role-based access and audit logs, the firm halved iterations to three. Contracts now close weeks faster, accelerating revenue recognition.
Marketing approvals (campaign sign-offs)
A marketing agency moved creative approvals into a branded client portal. Clients reviewed and approved assets in one place, cutting campaign launch delays by 30%. Faster approvals directly increased billable project throughput.
Streamline approvals: A phased implementation guide
Quick wins (first 30 days)
Target one approval-heavy process like document collection. Configure standardized templates, train a pilot team, and demonstrate measurable cycle-time reductions.
Mid-term rollout (60–90 days)
Expand to multi-department approvals, such as finance and marketing. Connect to integrations with ERP/CRM to remove double data entry. Early adopters report visible ROI at this stage.
Scaling approvals org-wide
At full rollout, extend approvals to compliance-driven processes in healthcare, financial services, or legal. With consistent audit trails and cycle-time benchmarks, ROI compounds across the enterprise.
Proving ROI with reporting
Cycle-time analytics
Dashboards show average approval duration before and after workflow automation. This allows leadership to present cycle-time gains with hard data.
Audit/export logs for compliance savings
Audit-ready workflows prevent regulatory fines and reduce external audit costs. PwC notes that automated compliance recordkeeping can cut audit preparation time significantly (PwC, 2023).
Executive dashboards for ROI visibility
Moxo provides executive reporting on hours saved, FTE equivalents, and compliance metrics. CFOs can tie workflows directly to financial outcomes.
Conclusion: Approvals as an ROI lever
Approval workflows are more than an operational detail — they directly impact cost, compliance, and client trust. Every delayed approval slows revenue, increases risk, and consumes valuable staff time. Automating approvals delivers measurable ROI: faster cycle times, fewer errors, and capacity gains that free teams to focus on higher-value work.
With Moxo, ROI is transparent. Dashboards quantify hours saved, audit trails reduce compliance overhead, and integrations ensure approvals stay consistent across systems. For CFOs and COOs, this means a clear business case — one where efficiency gains translate into financial performance.
To see how approval workflows can create a measurable impact in your organization, book a demo and access Moxo’s ROI calculator.
FAQ
How fast is ROI visible?
Most firms see ROI within 90 days, once cycle-time analytics and hours saved are tracked.
Do I need to automate all approvals at once?
No. Start with one high-volume approval, prove ROI, then scale.
How does Moxo quantify ROI?
Through cycle-time dashboards, audit logs, and hours saved, all exportable for reporting.
Is ROI only about reducing costs?
No. ROI includes faster revenue recognition, better compliance, and higher client satisfaction.