PCI compliance automation with Moxo: Faster proof, fewer gaps

At a glance

Manual PCI compliance processes create documentation gaps, delayed reviews, and higher audit risk.

Automation centralizes evidence requests, approvals, vendor attestations, and reporting in one secure platform.

Moxo enables encrypted evidence collection, structured approvals, and vendor workflows with full traceability.

Role-based access and detailed audit logs ensure only authorized users handle sensitive PCI data, strengthening compliance and security.

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PCI processes to automate

The cost of manual PCI compliance

PCI DSS compliance requires strict documentation of controls for cardholder data environments. Many organizations still rely on email chains, spreadsheets, and disconnected systems to manage compliance. This creates gaps in evidence, delayed vendor attestations, and rushed audit preparation.

For example, a mid-sized ecommerce retailer worked with multiple payment vendors and cloud providers. Each audit season turned into a scramble. Requests for logs and diagrams were spread across inboxes, vendor attestations arrived late, and change approvals were missing. Weeks of remediation followed, leaving the team stressed and auditors unconvinced.

Automating high impact PCI tasks

Automation standardizes PCI processes, ensuring evidence is collected securely, approvals are documented, and vendors remain accountable. With Moxo workflows, organizations can automate:

Evidence requests

Moxo enables secure document collection for logs, configurations, and diagrams. Files are encrypted, version-controlled, and tied to workflows. Automated reminders prevent delays and missing proof.

Change approvals

Changes to the cardholder data environment require documented approvals under PCI DSS. Moxo supports structured approval workflows that route requests to IT managers, compliance officers, or security leads depending on risk level. Each decision is logged with timestamps for audit defense.

Vendor attestations

Vendors must provide Attestations of Compliance (AOCs) and other evidence. Moxo standardizes these workflows through its vendor portal, enabling structured requests, secure submissions, and tracking of renewals.

Audit preparation

Instead of scrambling before an assessment, Moxo lets teams package approvals, evidence, and vendor attestations into audit-ready bundles throughout the year. This improves efficiency and reduces exceptions.

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Evidence and approvals in Moxo

Secure evidence flows

Evidence collection exposes organizations to risk if handled through email or shared drives. With Moxo document collection, evidence is gathered through encrypted file requests, stored securely, and restricted by role-based access.

A compliance manager at a payment processor shared in a G2 review: “Moxo gave us one place to collect and approve compliance evidence. It eliminated endless follow-ups and gave us full visibility.”

Moxo customers in regulated industries report similar benefits. American Pacific Mortgage uses Moxo to streamline secure document collection, reducing delays in compliance-heavy workflows.

Structured approvals

PCI DSS requires documented change approvals. With Moxo workflows, organizations can build multi-step approval processes to ensure the right stakeholders sign off. For example, a firewall rule change can trigger approvals from IT and compliance leaders, creating an immutable record.

Huntington Bank relies on Moxo to manage client and compliance workflows where structured approvals are essential, proving the platform’s strength in regulated financial services.

Case scenario: eliminating audit gaps

An anonymized fintech firm replaced email approvals with Moxo workflows. The result was zero missing approvals in their next PCI audit and a 50 percent reduction in compliance exceptions flagged by assessors. This mirrors how real-world customers like First Republic Bank leverage Moxo to maintain audit readiness while improving efficiency.

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Vendor attestations and renewals

Why vendor compliance drives PCI risk

Third-party vendors are essential to payment environments, but also introduce risk. Missing or outdated attestations from service providers can jeopardize PCI audits. Managing this through spreadsheets or email is error-prone and unsustainable.

Moxo’s vendor attestation workflows

With Moxo, vendor attestations are structured into workflows that track submissions, enforce deadlines, and manage renewals. Automated reminders notify vendors before documents expire. Dashboards give compliance leaders real-time visibility into attestation status.

Mini case: achieving 100 percent compliance

A regional retailer managing 25 vendors used Moxo to collect and track attestations. In their next PCI audit, they achieved 100 percent attestation completion compared to a 20 percent gap in the prior year. The compliance officer credited Moxo’s automation with closing the gap.

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Reporting and audit packages

The challenge of audit readiness

PCI DSS requires proof for every control, from log reviews to vendor attestations. Manual report assembly leaves teams scrambling and creates audit risk.

Moxo’s reporting features

Moxo provides dashboards showing task completion, overdue requests, and bottlenecks. Compliance leaders can see where risks exist before auditors arrive.

Audit package exports

With Moxo, audit packages combine evidence, approvals, and attestations into secure, tamper proof exports. Packages can be shared with auditors using time bound links to limit exposure.

Case scenario: accelerating audit preparation

An anonymized ecommerce company reduced PCI audit preparation from three weeks to five days by exporting a consolidated audit package directly from Moxo. Instead of reconciling files across systems, they produced a complete record that auditors accepted without issue.

This mirrors real customer outcomes. Huntington Bank uses Moxo to simplify complex approval and compliance workflows, while American Pacific Mortgage relies on Moxo for faster audit readiness through structured document collection and reporting. Both demonstrate how audit preparation timelines shrink when evidence is centralized in one platform.

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Template download

PCI workflow templates to accelerate adoption

Starting from scratch slows compliance programs. Moxo offers workflow templates designed for PCI use cases.

Evidence request workflow

Compliance staff send secure requests for logs or diagrams, assign approvers, and archive responses automatically.

Change approval workflow

System changes trigger review by IT and compliance leaders, with audit logs preserved.

Vendor attestation workflow

Vendors submit AOCs or compliance attestations securely. Renewals are tracked with automatic reminders.

Templates can be adapted to fit PCI DSS scope and organizational policy, ensuring faster implementation while reducing audit gaps.

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Moving forward with PCI compliance automation

Manual PCI workflows increase the risk of audit failures, fines, and reputational damage. Despite these challenges, many organizations still struggle to maintain full PCI DSS compliance. Moxo simplifies this process by embedding compliance into daily operations through secure evidence collection, structured approvals, vendor attestations, and audit-ready reporting. With enterprise-grade security that includes SOC 2, GDPR alignment, encryption, MFA/SSO, and detailed audit trails, Moxo ensures PCI data is protected at every stage.

Organizations using Moxo see faster audit preparation, fewer compliance exceptions, and improved vendor accountability. PCI compliance automation goes beyond passing audits—it builds resilience, protects payment ecosystems, and allows teams to focus on strategic growth.

Next step: See how Moxo can simplify and strengthen your PCI compliance program. Book a demo with Moxo to explore how automation can reduce risk, improve oversight, and ensure continuous compliance.

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FAQs

How does Moxo help with PCI compliance automation?

Moxo orchestrates PCI workflows, including evidence requests, change approvals, vendor attestations, and audit packages. It secures data with encryption, role-based access, audit trails, MFA, and SSO.

How quickly can PCI workflows be implemented in Moxo?

Most organizations launch a pilot in weeks using Moxo workflow templates, then expand to additional PCI processes over time.

Does Moxo support audit log integrity for PCI DSS?

Yes. All activity in Moxo is timestamped, immutable, and exportable in tamper-proof formats, aligning with PCI DSS audit log requirements.

What integrations does Moxo offer for PCI environments?

Moxo integrates with identity providers (SSO, MFA), secure document management systems, and vendor systems to streamline PCI workflows.

What ROI can customers expect from PCI compliance automation with Moxo?

Moxo customers report faster audit prep cycles, fewer compliance exceptions, and reduced manual effort in vendor attestations and evidence collection. These benefits improve efficiency and strengthen audit readiness.

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