Deal desk manager

You’re the bottleneck everyone depends on — pricing approvals, contract exceptions, and deal structuring all flow through you before revenue can close.
RevOps
Deal desk manager

What you own

A Deal Desk Manager owns the operational workflow between Sales and the rest of the organization. You manage pricing approvals, contract exceptions, discount structures, and deal configurations — everything that has to happen between a verbal “yes” and a signed agreement. When deals stall before close, it’s usually waiting on something that runs through you.

What slows you down

Every deal has its own combination of pricing, terms, and exceptions. Approvals route through multiple stakeholders — Finance, Legal, Sales leadership — each with different response times and priorities. You’re chasing approvals in email, tracking deal status in spreadsheets, and manually assembling the context each approver needs to make a decision.

Why it compounds

As deal volume grows, so does the number of exceptions requiring manual review. Each non-standard deal multiplies the approval steps and coordination required. The deal desk becomes a bottleneck not because decisions are slow, but because the coordination around them is entirely manual.

How Moxo changes the equation

Moxo orchestrates the deal desk workflow from request through approval. AI agents prepare deal context, route approvals to the right stakeholders, and follow up automatically when steps stall. Humans stay in control of pricing decisions and exception handling. The result is faster deal cycle times, fewer stuck approvals, and a deal desk that scales with pipeline growth.

Processes that cross your desk

Customer approval
Approvals
Customer ops
Quality deviation approval
Approvals
Compliance
Supply chain
Promotion approval
Approvals
People ops
Professional services time approval
Approvals
Project ops
Finance
Order to cash
Refund approval
Approvals
Finance
Customer ops
Order to cash
Claims payment approval
Finance
Exception management
Approvals
Bonus approval
People ops
Finance
Approvals
Payout approval
Approvals
Finance
Order to cash
Revenue ops
Budget approval
Finance
Approvals
Purchase order change
Approvals
Procurement
Exception management