An Operations Coordinator is responsible for keeping multi-step processes on track across teams and stakeholders. You’re the person who knows where every request stands, which approvals are pending, and who needs a nudge to keep things moving. Without you, processes stall at every handoff.
The coordination work is constant and manual. You’re toggling between email, spreadsheets, and messaging tools to piece together where things stand. Every follow-up you send is time you’re not spending on higher-value work. The tools weren’t built for the kind of cross-team coordination you do every day.
Each new process, client, or project adds more steps to track and more people to chase. The number of handoffs grows faster than your ability to monitor them manually. Deadlines slip not because anyone made a bad decision, but because no one saw the bottleneck forming until it was too late.
Moxo automates the coordination layer you’ve been managing manually. AI agents handle routing, reminders, validation, and status tracking — the work that fills your day. You still manage exceptions and escalations, but the routine follow-up happens automatically. The result is fewer dropped steps, faster cycle times, and the capacity to support more processes without working longer hours.
