A VP of Operations owns the processes that keep a business running — but rarely controls all the people required to execute them. The work spans departments, external partners, and systems that weren't designed to talk to each other. When a vendor onboarding stalls, an SLA exception goes unresolved, or a handoff between teams drops, it lands on the VP of Operations to fix it.
The challenge isn't decision-making. Most operational leaders make good calls when they have the right information at the right time. The challenge is everything around those decisions: chasing status updates across email threads, reconciling data between disconnected systems, following up with teams who don't report to you, and manually tracking work that should move on its own.
This is where coordination overhead compounds. As process volume grows, the manual effort required to keep work moving grows faster. Teams hit throughput ceilings not because they lack capacity for judgment, but because they're buried in execution work that AI should handle.
Moxo gives VPs of Operations a single orchestration layer across the multi-party processes they're accountable for. Humans stay responsible for approvals, exceptions, and escalations. AI agents handle the preparation, routing, validation, and follow-up that slow everything down. The result is faster cycle times, fewer handoff breakdowns, and the ability to scale without adding headcount.
